Responsible Gambling

Gambling should be an enjoyable and entertaining activity, not a source of financial strain or personal distress. At Zodiac Casino, we advocate for responsible gambling practices and encourage our users to maintain control over their gaming habits.

Gambling as Entertainment

It is crucial to view gambling as a form of entertainment with associated costs, similar to any other leisure activity. It should never be seen as a reliable source of income or a way to recover financial losses. The outcome of gambling games is random, and the house always has an edge over time.

Setting Limits

To ensure gambling remains fun and doesn’t become problematic, we strongly recommend setting personal limits on both the time and money you spend. Before you start playing, decide on:

A budget: Only gamble with money you can afford to lose. Never chase losses.
A time limit: Determine how long you will play and stick to it, regardless of wins or losses.

Once these limits are reached, stop playing. Do not exceed your predetermined boundaries.

Warning Signs of Problem Gambling

Be aware of the signs that gambling might be becoming a problem:

Spending more money or time gambling than you can afford.
Feeling the need to gamble with increasing amounts of money to get the same thrill.
Attempting to stop or control gambling, but being unsuccessful.
Feeling restless or irritable when trying to cut down on gambling.
Gambling to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression.
Lying to family members or others to conceal the extent of gambling involvement.
Jeopardizing or losing a significant relationship, job, or educational/career opportunity because of gambling.
Relying on others to provide money to relieve desperate financial situations caused by gambling.

If you recognise any of these signs in yourself or someone you know, it may be time to seek help.

Seeking Help and Self-Exclusion

Many online casinos offer self-exclusion tools that allow you to block yourself from accessing their services for a specified period. We encourage you to use these tools if you feel your gambling is becoming unmanageable.

If you need support or advice regarding problem gambling, several organisations in New Zealand can help:

Problem Gambling Foundation of New Zealand: Offers free, professional, and confidential support services. Visit their website or call 0800 664 262.
Gambling Helpline NZ: Provides a 24/7 national helpline and text service for anyone affected by gambling. Call 0800 654 655 or text 8006.
Salvation Army Oasis Centre for Problem Gambling: Offers free and confidential face-to-face counselling and support.

Remember, reaching out for help is a sign of strength, and support is available.